Terms & Conditions

Following is all the legal information pertaining to making a booking and staying at Isle East Indies. Not exciting by any means, but necessary.

Tentative Confirmation
On receipt of the reservation inquiry form, we will contact you and provide you with a confirmation of availability, rate (including any applicable tax), and the amount of deposit required (50-100% of total rental).

Reservation Confirmation
Due to high demand Isle East Indies is usually booked in advance. Reservations are handled on “first come, first served” basis. The balance payment should be settled within 45 days upon arrival.

Changes to Bookings
All requests for changes to bookings must be made in writing. While Isle East Indies will endeavor to accommodate booking changes this will only occur subject to availability.

Cancellation Policy
Isle East Indies requires that all cancellations are notified in writing. (Fax or email is acceptable.)
Where a booking is cancelled a minimum of three months before the booked arrival date, the deposit will be refunded in full subject to the approval of property owner.

Cancellations made less than three months prior to the arrival date forfeit all monies paid by the guest in relation to the booked stay. Final payments are non refundable.

Seasons
Please note the Isle East Indies will not be available to rent between 5th of January and 31st of March.

Minimum Stays and Rental Rates

Minimum night’s stay is 3 nights
(We may agree to a shorter stay on a case by case basis but to truly enjoy the experience we recommend at least 3 nights)
All rates are exclusive of tax and service charges and are quoted in United States Dollars. (US$)
All taxes are in accordance with government regulations. Service charge is applied at the industry standard. Rates are for Island rental per night only. All other costs are at the expense of the Guest unless noted as inclusions on the written confirmation advice.
Please Note: It is the policy of Isle East Indies that all guests sign a credit card authorization form at check-in to cover the possible cost of any damages that may occur to the rented premises due to the occupancy of the premises by the guest. All guests will also be required to sign a “Waiver of Liability “form at check in.

Functions and Events
Isle East Indies must approve any functions or events you plan to hold during your stay in one of our properties, including approval for guest numbers that exceed 50% above the number of guests registered to stay. Such approval is at the sole discretion of Isle East Indies and will be priced accordingly. Full terms and conditions for the staging of functions and events will be forwarded upon application.
Isle East Indies reserves the right to insist on the appointment of a professional Event Organizer before permission to hold a function is granted.

Damages, breakages or losses
Guests undertake to pay for damages, breakages or losses they may be responsible for during the period of their stay. Isle East Indies reserves the right to reclaim the hired property if the hirer, members of the guest party or guest visitors cause excessive damage or mess.

Insurance
We strongly recommend that you take out comprehensive travel insurance at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness, including evacuation, injury, death, loss of baggage and personal items, theft, cancellation and other travel contingencies.

Responsibility
We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government, or the failure of any machinery or equipment.

US$ Bank Account Details and Credit Card Transfers

Bank Account details, or details for making credit card payments for transfer of rental funds, will be sent at the same time as the tentative booking confirmation.